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1. When are the snow plows sent out?

The plow operators are dispatched immediately at the beginning of a storm and stay out continually during the storm. They are responsible for clearing over 176 miles of City roads.

2. Which streets are plowed first?

Snow plows first clear primary and major artery streets, school streets, and streets serving emergency response facilities and heavy traffic.

After those roads are clear, secondary streets are cleared and streets with moderate traffic. Lastly, all other streets, including cul-de-sacs and dead-end streets, are plowed. After a major storm, it may take two to three days for plow crews to clear all the streets.

3. What can I do if snow is blocking access to my mail box or driveway?

During snow plowing operations, the snow from the street will end up in front of driveways and mailboxes. The property owner is responsible for access to his/her individual driveway or mailbox.

The only way to avoid extra shoveling is to wait until the Public Works crews have done their final clean-up on the street.

4. What is my responsibility for snow removal?

In accordance with Section 281-4 of the City Code, it is the responsibility of every property owner or occupant to keep the sidewalk and fire hydrants clear from snow, ice and dirt. Snow and ice must be removed from sidewalk abutting their property and fire hydrants before 12 noon of the day after any snowfall which occurs during the night.