The primary community policing unit in the Department is the Police and Community Together (P.A.C.T.) Unit. The Unit is comprised of a lieutenant, one sergeant, seven beat officers, one conditions officer, three youth officers, and the Community Resources Coordinator.
The beat officers cover three zones and they act as the liaison between the Department and the New Rochelle community at large (see below). The beat officers, under the direction of the P.A.C.T. Commander and supervisors, interact with school associations and officials, civic associations, business associations, church groups, and youth organizations for the purpose of maintaining lines of communication between the Police Department and the community. The Unit also coordinates these activities along with personnel from the Patrol Unit, Critical Incident Unit, and Criminal Investigations Division.
The four youth officers assigned to P.A.C.T. have primary responsibility for the investigation of crimes committed by juveniles. Additionally, they monitor locations identified as areas where juveniles congregate and engage in disorderly behavior. Youth officers also investigate cases of missing juveniles and assist Criminal Investigation Division personnel with child protective cases involving sexual or physical abuse committed by family members or legal guardians.
In 2019 The New Rochelle Police Department created the Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) Liaison position. This was created to provide community members with a direct point of contact to cultivate positive relationships and address unique safety concerns within the LGBTQ+ community. These efforts are focused on serving residents and fellow employees of New Rochelle Police Department. An important task of the LGBTQ+ Liaison position is to provide ongoing, updated training for current employees. This position's main focus is to help foster an inclusive environment so that all members of the LGBTQ+ community feel safe in reporting issues that may be impacting them.
The LGBTQ+ Liaison serves as an advocate for the LGBTQ+ community in an effort to build trust between the New Rochelle Police Department and the community it serves.