Storm Updates

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When adverse weather impacts our area, this page will have the latest updates and information.
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Important Numbers & Links
EMERGENCIES:  Call 9-1-1

New Rochelle Police Department (914) 654-2300
New Rochelle Fire Department (914) 654-2212

Report power outages directly to ConEd at 1-800-75-CONED.

Report downed trees to the New Rochelle Police Department (914) 654-2300.

Many FIOS netork issues are due to lack of commercial power. As power is restored,Verizon teams are in the field getting a more accurate assessment of the damage and making necessary repairs. Residents are advised to report service issues to 1-800- VERIZON (800-922-0204).

If you are experiencing a service issue, there are four channels for reporting.  Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:
• Visit
• Message Optimum at
• Send Tweet to @Optimumhelp
• Call (866) 950-3278

Let's get prepared! 

Sign up for emergency messaging:


Report power outages directly to ConEd at 1-800-75-CONED.