STORM UPDATE: FEBRUARY 17 Robocall sent citywise through NewRoAlert messaging system
Good afternoon. This is the City of New Rochelle with winter storm information.
A major winter storm is predicted for our area, with snowfall beginning early tomorrow, becoming heavier Thursday afternoon and continuing into Friday. Roads will be unsafe, so avoid unnecessary travel.
Garbage collection is cancelled for both Thursday and Friday. However, comingled recycling will be picked up tomorrow citywide. To repeat: garbage pickup is cancelled for Thursday and Friday, but comingled recycling will be picked up tomorrow citywide, both north end and south end.
As always, if you lose power, contact Con Edison at 1-800-75-CONED or www.coned.com. Report downed trees and power lines to the New Rochelle Police at 654-2300.
Before the storm, if possible, please park cars off-street to make room for plows. As an option, parking will be free at New Roc City and at the New Rochelle Transit Center, effective immediately through Saturday at midnight.
After the storm, please clear sidewalks and fire hydrants adjacent to your property. And, when digging out cars, please do not throw snow back into the street.
DPW will be working continuously, but many secondary roads may not be completely cleared until well after the storm has ended. Please plan accordingly.
Thank you for listening and stay safe.
Important Numbers & Links
EMERGENCIES: Call 9-1-1
New Rochelle Police Department (914) 654-2300
New Rochelle Fire Department (914) 654-2212
Report power outages directly to ConEd at 1-800-75-CONED.
Report downed trees to the New Rochelle Police Department (914) 654-2300.
Many FIOS netork issues are due to lack of commercial power. As power is restored,Verizon teams are in the field getting a more accurate assessment of the damage and making necessary repairs. Residents are advised to report service issues to 1-800- VERIZON (800-922-0204).
If you are experiencing a service issue, there are four channels for reporting. Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:
• Visit optimum.net/support/outage
• Message Optimum at optimum.net/chat
• Send Tweet to @Optimumhelp
• Call (866) 950-3278
Let's get prepared!