Storm Updates

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When adverse weather impacts our area, this page will have the latest updates and information.
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Robocall sent citywide 9/30

This is the City of New Rochelle with a storm recovery update. As you know, yesterday’s torrential rain heavily impacted neighborhoods in New Rochelle and across the entire region. As recovery resources for homeowners and businesses become available, the City will post information at, with ongoing additions as warranted. 

This weekend, DPW is working throughout the city to assess damage and clear debris from roadways and drains.  

To report an ongoing sewer backup or safety hazard, please contact the New Rochelle Police Desk at 914-654-2300.

If your electrical or heating systems need repair, safety is of paramount importance.  Be sure to consult and use only licensed professionals. The New Rochelle Buildings Department can offer guidance during business hours at 914-654-2035.


FEMA Starting your recovery after a flood

EPA Recover after a flood

after a flood steps to take graphic

after a flood


Get up-to-date forecasts For a complete listing of weather alerts and forecasts, visit the National Weather Service website at

Sign up for NYS alerts New Yorkers are encouraged to sign up for NY Alert, the State's free emergency alert system, at County-by-county emergency information can be pushed by text or email.

Click to enlargenrready

Important Numbers & Links
EMERGENCIES:  Call 9-1-1

New Rochelle Police Department (914) 654-2300
New Rochelle Fire Department (914) 654-2212

New Rochelle Buildings Department (914) 654-2035
Report power outages directly to ConEd at 1-800-75-CONED.

Report downed trees to the New Rochelle Police Department (914) 654-2300.

Many FIOS netork issues are due to lack of commercial power. As power is restored,Verizon teams are in the field getting a more accurate assessment of the damage and making necessary repairs. Residents are advised to report service issues to 1-800- VERIZON (800-922-0204).
 If you are experiencing a service issue, there are four channels for reporting.  Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:
 • Visit
 • Message Optimum at
 • Send Tweet to @Optimumhelp
 • Call (866) 950-3278
Report water issues to Veoila (877) 266-9101 

Let's get prepared!

Sign up for emergency messaging:


Report power outages directly to ConEd at 1-800-75-CONED.