Important Numbers & Links
EMERGENCIES: Call 9-1-1
NON-EMERGENCY NUMBERS:
New Rochelle Police Department (914) 654-2300
New Rochelle Fire Department (914) 654-2212
CONED:
Report power outages directly to ConEd at 1-800-75-CONED.
DOWNED TREES:
Report downed trees to the New Rochelle Police Department (914) 654-2300.
VERIZON:
Many FIOS netork issues are due to lack of commercial power. As power is restored,Verizon teams are in the field getting a more accurate assessment of the damage and making necessary repairs. Residents are advised to report service issues to 1-800- VERIZON (800-922-0204).
OPTIMUM:
If you are experiencing a service issue, there are four channels for reporting. Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:
• Visit optimum.net/support/outage
• Message Optimum at optimum.net/chat
• Send Tweet to @Optimumhelp
• Call (866) 950-3278
Let's get prepared!
Sign up for emergency messaging:

CONED:
Report power outages directly to ConEd at 1-800-75-CONED.