Important Numbers & Links
EMERGENCIES:  Call 9-1-1

NON-EMERGENCY  NUMBERS: 
New Rochelle Police Department (914) 654-2300
New Rochelle Fire Department (914) 654-2212

CONED:
Report power outages directly to ConEd at 1-800-75-CONED.

DOWNED TREES: 
Report downed trees to the New Rochelle Police Department (914) 654-2300.

VERIZON:
Many FIOS netork issues are due to lack of commercial power. As power is restored,Verizon teams are in the field getting a more accurate assessment of the damage and making necessary repairs. Residents are advised to report service issues to 1-800- VERIZON (800-922-0204).

OPTIMUM: 
If you are experiencing a service issue, there are four channels for reporting.  Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:
• Visit optimum.net/support/outage
• Message Optimum at optimum.net/chat
• Send Tweet to @Optimumhelp
• Call (866) 950-3278

Let's get prepared! 

Sign up for emergency messaging: