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National Suicide Prevention Lifeline - If you or someone you know is having thoughts of suicide, please contact the National Suicide Prevention Lifeline at 1-800-273-8255 or click here to get chat support. The Lineline is available for Spanish speakers at 1-888-628-9454 and for deaf/hard of hearing at 1-800-799-4889.
Crisis Textline - Text HOME to 741741 - Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support via a medium people already use and trust: text. This service is also available in Spanish.
Disaster Distress Hotline – The Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor. For Spanish speakers, call 1-800-985-5990 and press "2" or text Hablanos to 66746. For deaf/hard of hearding, text TalkWithUs to 66746, use your preferred relay service to call the Disaster Distress Helpline at 1-800-985-5990, or TTY
Community Connection Support Line - Feeling sad, anxious, scared or confused are all natural responses to stressful situations. Mental Health Association of Westchester’s NEW Community Connection Support Line at 914-219-4232 is available to the Westchester community – at no cost – and is staffed by credentialed professionals Monday through Friday, from 9:00 am to 5:00 pm. The support line offers care, connection and conversation that improves spirits and strengthens our resilience.
American Red Cross COVID Family Support - The Red Cross on NYS level has put together a mission to support families who have had fatality due to COVID-19. Health Services, Mental Health Services and Spiritual Care volunteers are available to provide support.
Intake forms can also be filled out by a friend who thinks someone who needs help or an agency working on behalf of the family.
Those without online capabilities may call 585-957-8187, and a volunteer will assist them with the initial intake process.
COV-19 Resources Guides for Mental Health
Local Mental Health Providers
Please note that the City of New Rochelle is providing the below for informational purpose. The City does not endorse any specific provider. The City is not responsible for any specific resource or content accessed through these links.
- The Guidance Center of Westchester (TGCW) can provide telehealth counseling services for mental health and substance use. We can provide these services regardless of person's ability to pay/insurance. Individual and family sessions. Children, adolescents, adults, families. To get started contact Intake at 914-613-0700 x7104 or Intake@TheGuidanceCenter.org. Opioid recovery also available. Intake: 914-613-0700 x7201. TGCW is not able to accommodate walk-ins at this time.
- Lotus Psychotherapy is offering a free support webinar on Sundays at 8 pm for those in need of connection and community. Click here to sign up.
- Alssaro Counseling Services is offering free anxiety and trauma assessments for first responders and essential workers. Call 914-355-2440 to request an anxiety and trauma assessment teletherapy appointment.