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City Clerk

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1. How do I obtain a birth certificate?
2. How do I obtain a marriage license?
3. How do I obtain parking permits for municipal parking lots or garages?
4. How long will it take to receive a marriage transcipt through the mail?

Development - Section 8

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1. Does the Section 8 office dictate to whom I may lease an apartment?
2. I have a multi-family dwelling. If I rent to one Section 8 tenant, do I have to rent all my units to Section 8 tenants?
3. If my Section 8 tenant moves out, do I have to replace them with another Section 8 tenant?
4. What happens upon expiration of the lease term for my Section 8 tenant?
5. How do I get a rent increase?

Finance - Assessor's Office

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1. What is an assessment?
2. How can I estimate taxes on new construction?
3. What is the taxable status date?
4. How often do you reassess?
5. What is the property tax?
6. If my assessment is changed, when are my taxes affected?
7. What information is available in the Assessor's Office?
8. How can I change, add, or remove a name from the ownership record?

Fire

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1. * Why does a fire engine come to my house when I have a medical emergency?
2. * What does an Engine company do and what are their jobs on a fire scene?
3. * What does a Ladder company do and what are their jobs on a fire scene?
4. * What kind of tools and equipment is on the different trucks?
5. * Why do firefighters break windows and cut a hole in the roof at a fire?
6. * Why do firefighters cut holes in the walls at a fire?

HR - Applying for an Examination

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1. Do I have to be a City of New Rochelle resident to take a civil service examination?
2. How can I tell when a particular test will be given by the City?
3. How can I obtain information on particular civil service examinations?

HR - Becoming a Civil Service Employee

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1. Do I have to be a United States citizen in order to be employed in civil service?
2. How long does an eligible list stay in existence?

HR - Types of Examinations

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1. What is the difference between an Open-competitive and Promotional examination?
2. What is a Training and Experience examination?

Marina

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1. Is there a waiting list to get a slip in the Marina and how do I get on it?
2. Can I work on my boat?
3. Can my mechanic work on my boat?

Parks and Recreation

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1. How do I obtain a handicap permit?
2. I'm a senior, Do I still have to pay for an omnicard?
3. How do I renew my handicap placard?
4. Do you accept credit cards?
5. Where can I obtain a fishing license?
6. How do I obtain a Ward Acres Pass
7. How do I find out about the Concerts at Hudson Park
8. Are there sibling discounts for activities?
9. How do I find out if tennis lessons have been cancelled due to weather?
10. How do I get to Flowers (City) Park?

Public Works - Sewers & Drains

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1. If I have a sewer or flooding emergency what do I do?
2. What do I do if I’m concerned about mosquitoes and West Nile Virus?
3. What is the City of New Rochelle doing to comply with Stormwater Management mandates?

Public Works - Snow Storm

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1. When are the snow plows sent out?
2. Which streets are plowed first?
3. What can I do if snow is blocking access to my mail box or driveway?
4. What is my responsibility for snow removal?

Public Works- Appliances & Heavy Metal Items

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1. How can I dispose of old appliances?
2. How can I dispose of a heavy metal item like a barbeque grill or swing set?

Public Works- Refuse & Bulk Removal

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1. What do I do with computers, monitors, and TVs?
2. How much solid waste can I put at the curb?
3. Do you pick up furniture?
4. What time will my garbage be picked up?
5. Why was only some of my trash taken away?
6. Can I drop off my garbage or recyling for disposal?

Public Works- Sidewalks and Curbs

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1. I know that the City owns some of the property in front of my home between the curb and my house. How much does it own?
2. I’m doing some work on the curb and sidewalk in front of my home - do I need a permit from Public Works?
3. Whose responsibility is it to repair the curb and sidewalk in front of my home?

Public Works-Catch Basin

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1. What is an "overflow" or "bubbler" catch basin?
2. Why do some catch basins always seem to be clogged or flooding over?
3. If I see water or debris in a catch basin does that mean it's clogged or needs to be cleaned?

Public Works-Recycling

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1. When is Recycling Pickup?
2. Are residents provided with a recycling bin?
3. It's a holiday week. Do you skip recycling?
4. What do I do with grass clippings and yard waste?

Public Works-Sanitation and Recycling

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1. What time will my garbage be picked up?
2. Why was only some of my trash taken away?

Sister City

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1. Who is our Sister City?

Sustainability

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1. What is the easiest first step I can take to reduce my energy bill?
2. How can I save money on my gasoline bill?
3. What should I do with the plastic bags I get from supermarkets and other stores?
4. What should I do with my old cell phones?
5. What should I do with my old fluorescent light bulbs?

Youth Bureau

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1. When are the applications for summer employment available?
2. What services does the New Rochelle Youth Bureau offer?
3. What programs does the New Rochelle Youth Bureau offer?

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City Hall, 515 North Avenue, New Rochelle, NY10801| Phone: (914) 654-2000
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