The Communications Unit of the New Rochelle Police Department receives and manages requests for emergency service in the City of New Rochelle. The Unit receives requests for Police, Fire, and Emergency Medical Service.
A combination of police and civilian personnel assigned to the Staff Services Division perform the line functions of ERS operators, New York Statewide Police Information Network (NYSPIN) operators, police dispatchers, and desk employees. A complement of these employees is on duty at all times and a sergeant assigned to the Police Services Division directly supervises them. The position of police communications officer is also assigned to the unit. This is a staff position and the officer reports directly to the Staff Services Division Commander.
For more information on the Communications Unit, please contact the Police Department at (914) 654-2300.